How we work

A clear path from idea to launch.

Four stages, one accountable partner. You’ll always know what’s happening, what we need from you, and what comes next.

Stages
4
Point of contact
1
Accessibility
AA
Start a ConversationSee pricing
  1. 01

    Discover

    We learn about your organization, audience, goals, current challenges, and priorities.

    What happens

    • A conversation about what you do, who you serve, and what “working” would look like
    • A look at your current site, analytics, and competitors
    • The searches your customers are already making

    What you provide

    Your goals, your customers’ common questions, and access to any existing site or accounts.

    What you get

    A clear recommendation of the tier and scope that fits — and why.

  2. 02

    Plan

    We define the strategy, site structure, functionality, content requirements, and project roadmap.

    What happens

    • A site map with a page for each service, location, or question worth ranking for
    • Functional requirements for forms, integrations, or portals
    • A content plan: what exists, what we write, what you supply

    What you provide

    Feedback on the site map, photos and details only you have, and sign-off on scope.

    What you get

    A written plan and roadmap, so there are no surprises in design or development.

  3. 03

    Create

    We develop the design, messaging, and technology with regular opportunities for review and feedback.

    What happens

    • Design direction, then full page designs for desktop and mobile
    • Copy written for the people searching and for search engines
    • Development on a private preview link you can click through

    What you provide

    Timely review rounds and answers to questions as they come up.

    What you get

    A working site or application you’ve seen take shape, with nothing hidden until launch day.

  4. 04

    Launch and support

    We test, launch, monitor, and continue supporting the website or application as your needs evolve.

    What happens

    • Accessibility, performance, and cross-device testing
    • Launch, Search Console, and analytics setup
    • Training on editing your content, then ongoing care

    What you provide

    A final review and a go-ahead.

    What you get

    A live site, the keys to it, and a partner who keeps improving it on a monthly plan.

Scaled to the project

Same four stages, right-sized.

A one-page site and a custom portal follow the same path — the depth of each stage is what changes.
Starter$995

One discovery call, one page to plan, and a short review cycle — the fastest path to being online.

See Starter Essential$2,500

Keyword and local-search research shape a ~20-page site map before design begins.

See Essential System$4,000

Adds workflow mapping, integrations, forms, and a signed BAA when patient information is involved.

See System PremierStarting at $5,000

A technical discovery produces the data and permission model, then we ship in slices on a preview URL.

See Premier

Let’s build something that works for your organization.

Whether you need a stronger website, a custom digital tool, or a reliable partner to manage and improve what you already have, let’s start with a conversation about your goals.

Start a Conversation

Have an existing website? Tell us what is working, what is not, and what you would like it to accomplish.